Effective and last updated: 7 April, 2025
These Terms of Use ("Terms") set forth the legally binding terms and conditions governing your access to and use of any websites, mobile sites, mobile applications, products, or services under the umbrella of "Honestly," a platform available at www.askhonestly.ai and associated websites or App Store or Play Store (collectively referred to as the "Services") offered by MadRat 24 Labs Pvt. Ltd., a company registered in India under the Companies Act, 2013 with Corporate Identity Number U82990KA2024PTC186891 and registered address at HD-189, WeWork Salarpuria Symbiosis, Venugopal Reddy Layout, Arekere, Bangalore, Karnataka 560076 (hereinafter referred to as "Honestly," "we," "us," or "our"). The terms "Customer," "user," "you," or "your" shall refer to any natural person or entity and its authorised users that access or use the Services.
By accessing or using the Services, you accept and agree to be bound by these Terms and represent and warrant that you have the right, authority, and capacity to enter into these Terms. If you do not agree with all of the provisions of these Terms, do not access or use the Services.
Honestly is a platform and mobile application operated by MadRat 24 Labs Pvt. Ltd. that provides users with the ability to:
To access the Services, users may sign up using an Indian mobile number and complete account verification through a One-Time Password (OTP). Signup is optional.
By using our Services, you grant us access to the data you provide to enhance your experience on the Honestly platform. We may transfer this information to and from applicable third-party services, subject to their own terms and conditions, and we disclaim any liability arising from your use of such services.
Honestly utilises several third-party services to operate and enhance our Services, including but not limited to:
Our Services may include images, ingredient lists, reviews, and other information sourced from external platforms provided solely for informational purposes and on an "AS IS" basis. We DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS of such information, and its inclusion does not imply any endorsement by us. Any information or analysis are based on publicly available data and do not constitute professional advice or a definitive evaluation of the product. Users are solely responsible for verifying all details with the original sources. WE EXPRESSLY DISCLAIM ANY LIABILITY for any adverse effects, losses, or damages arising from reliance on third-party sourced content or our analyses thereof.
You hereby release and forever discharge Honestly (and our officers, affiliates, partners, employees, agents, successors, and assigns) from, and waive and relinquish, any and all past, present, and future disputes, claims, controversies, demands, rights, obligations, liabilities, actions, and causes of action of every kind and nature (including personal injuries, death, and property damage) that have arisen or arise directly or indirectly out of, or relate directly or indirectly to, the Services (including any interactions with, or act or omission of, other users or any third-party services and products).
We reserve the right to modify these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Services following the posting of changes will mean that you accept and agree to the changes.
Please refer to our Privacy Policy for information about how we collect, use, and disclose information about you.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER HONESTLY NOR ANY PERSON ASSOCIATED WITH HONESTLY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.
WITHOUT LIMITING THE FOREGOING, NEITHER HONESTLY NOR ANYONE ASSOCIATED WITH HONESTLY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
The Services provide price comparisons and availability information for products from various online stores. Such information is offered solely for your convenience and may not reflect real‑time updates or accurate pricing. You are responsible for confirming the current price and terms directly with the store. Under no circumstances shall Honestly be liable for any errors, discrepancies, or omissions in such price or availability information.
HONESTLY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
ALL INFORMATION OBTAINED FROM THIRD-PARTY SOURCES AND ALL ANALYSES EXPRESSED ON OUR PLATFORM ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. WE STRIVE TO OFFER ACCURATE, UNBIASED RECOMMENDATIONS AND DO NOT INFILTRATE OUR RECOMMENDATIONS WITH ADVERTISEMENTS. HOWEVER, WE DO NOT GUARANTEE THAT SUCH INFORMATION IS FREE FROM ERRORS OR OMISSIONS. USERS ARE SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL DETAILS WITH THE ORIGINAL SOURCES AND FOR ANY DECISIONS MADE BASED ON THIS INFORMATION. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY NEGATIVE OUTCOMES RESULTING FROM RELIANCE ON THIRD-PARTY CONTENT OR OUR ANALYSES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HONESTLY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL HONESTLY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID HONESTLY IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100 USD)
NOTWITHSTANDING ANY OTHER PROVISION IN THESE TERMS, IN NO EVENT SHALL WE BE LIABLE FOR ANY CLAIMS, LOSSES, DAMAGES, OR LIABILITIES ARISING OUT OF OR RELATED TO THE DISPLAY, USE, OR ANALYSIS OF THIRD-PARTY SOURCED CONTENT OR ANY RECOMMENDATIONS, OPINIONS, OR ANALYSES PROVIDED ON THE SERVICES. USERS ACKNOWLEDGE THAT ANY RELIANCE ON SUCH CONTENT IS AT THEIR SOLE RISK, AND IT IS THEIR RESPONSIBILITY TO VERIFY THE INFORMATION DIRECTLY WITH THE SOURCE. THIS LIMITATION APPLIES TO ANY CLAIMS BROUGHT BY THIRD-PARTY PLATFORMS OR BRANDS.
You agree to defend, indemnify, and hold harmless Honestly, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Honestly platform's content, services, and products other than as expressly authorised in these Terms, or your use of any information obtained from the Honestly platform.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India. You hereby irrevocably consent to the jurisdiction of such courts in any such action or proceeding and waive any objection to venue laid therein.
Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through negotiations between you and Honestly. If the dispute is not resolved within 30 days of the commencement of such negotiation, either party may refer the dispute to arbitration in accordance with the Arbitration and Conciliation Act, 1996.
These Terms, including any legal notices and disclaimers contained on the Honestly platform, constitute the entire agreement between you and Honestly regarding your use of the Services and supersede all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy, or precedent, with respect to the subject matter of these Terms.
These Terms shall remain in full force and effect while you use the Services. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation. Honestly reserves the right to remove any user from the Honestly platform, app, and other communication channels for violations of these Terms or for any other reason at Honestly’s discretion, without prior notice.
We may terminate your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.
Nothing in these Terms is intended to, or shall be deemed to, establish any partnership or joint venture between you and Honestly, constitute either party as the agent of the other party, nor authorize either party to make or enter into any commitments for or on behalf of the other party. Your use of the Honestly platform and Services, including but not limited to sharing product information or rating product usage, does not create any form of partnership, employment, or agency relationship between you and Honestly.
Honestly will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that are caused by events outside our reasonable control ("Force Majeure Event"). A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation):
Our performance under these Terms is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.
By using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.